Senior Customer Enablement Manager (Cybersecurity)

Location: US, Remote; the role may be remote in regions where Horizon3 operates. Moderate travel may be required for customer meetings, enablement events, internal planning sessions, and company gatherings.

Salary: $142,000–$180,000 annually, plus equity in the form of stock options.

Company

hirify.global is a remote cybersecurity product company developing NodeZero, a platform for production-safe autonomous penetration testing and security assessment operations.

What you will do

• Define and launch the foundational Customer Academy, including its audience strategy, curriculum architecture, learning paths, and roadmap.
• Design customer certifications with proficiency standards, practical exercises, assessments, and completion criteria.
• Create technical learning modules covering NodeZero configuration, test execution, findings review, reporting, remediation validation, and operational workflows.
• Produce interactive lessons, demonstrations, videos, job aids, reference guides, scenario-based exercises, and hands-on labs using tools such as Articulate Rise.
• Partner with Product, Engineering, Customer Success, Sales Engineering, Product Marketing, Attack Research, Support, and technical subject-matter experts to validate and maintain content.
• Track enrollment, completion, certification, learner confidence, adoption, and time-to-value metrics to improve the Academy.

Requirements

• 5+ years of experience in customer enablement, technical enablement, instructional design, customer education, learning experience design, or a related field.
• Experience building technical customer education, certifications, academies, onboarding programs, or product training.
• Ability to translate complex technical concepts into clear, practical, outcome-oriented learning content.
• Hands-on experience creating digital learning content with Articulate Rise or comparable authoring platforms.
• Experience designing assessments, knowledge checks, practical exercises, or certification programs.
• Strong communication, collaboration, organization, and project management skills.

Nice to have

• Experience with NodeZero, autonomous penetration testing, offensive security, exposure management, vulnerability management, cloud security, identity security, or adjacent cybersecurity domains.
• Experience enabling security, IT, infrastructure, DevOps, or other technical practitioner audiences.
• Experience building a customer academy or education program from the ground up.
• Experience creating hands-on labs, technical demonstrations, interactive simulations, or scenario-based learning.
• Experience with enterprise customers and B2B SaaS or cybersecurity companies.

Culture & Benefits

• Inclusive, collaborative culture focused on respect, ownership, creativity, and results.
• Remote and hybrid work models depending on role and location, including a Chicago office where some roles require regular in-office presence.
• Health, vision, and dental insurance for employees and families.
• Flexible vacation policy and generous parental leave.
• Career development opportunities and equity for all full-time roles.