6 часов назад
Engineer - Field Service, PS SEA
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Engineer - Field Service, PS SEA (Diesel Generators): Providing installation, commissioning, troubleshooting, technical support, and customer training for diesel generator systems with an accent on field service, warranty support, and failure investigation. Focus on diagnosing root causes, resolving customer issues, supporting factory tests, and delivering service coverage across the Asia Pacific and Southeast Asia region.
Location: Singapore; frequent travel across the Asia Pacific and Southeast Asia region is required.
Company
develops energy-resilience solutions including engines, generators, power conversion, UPS systems, EV components, microgrid controls, and clean energy systems.
What you will do
- Investigate customer complaints, product failures, and technical issues involving diesel generator sets.
- Provide after-sales technical support, troubleshooting, and on-site service to distributors and end customers.
- Install and commission equipment and deliver on-site customer training according to project requirements.
- Review and support warranty claims from distributors, addressing warranty issues from a technical perspective.
- Provide technical assistance during factory testing of special projects and recommend solutions based on root-cause investigations.
- Maintain technical and training documentation and provide standby and 24/7 emergency customer support.
Requirements
- Diploma or degree in Mechanical or Electrical Engineering.
- At least 5 years of relevant experience.
- Experience working with engines and diesel generator sets; experience with MHI, MTU, John Deere, or Volvo engines is advantageous.
- Strong problem-solving skills, a task-oriented approach, and a collaborative working style.
- Strong customer service orientation and enthusiasm for power-generation products.
- Willingness to travel extensively across the Asia Pacific and Southeast Asia region and provide 24/7 emergency support.
Culture & Benefits
- Competitive compensation and benefits.
- Work-life flexibility, recognition, and rewards.
- Development and career opportunities.
- Safe and inclusive workplace guided by a Zero Is Possible safety culture.
- Health, vision, dental, and 401(k) benefits with company matching.
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