Medical Information Specialist (AI)

Location: Tokyo, Japan

Company

hirify.global is an R&D-driven, AI-powered biopharma company developing medicines and vaccines through immunoscience and an innovative research pipeline.

What you will do

• Deliver standard and customized medical information responses for unsolicited requests from external customers.
• Ensure medical information content meets legal requirements, JPMA Codes of Practice, and company guidelines.
• Develop digital, AI-enabled, and customer-channel-focused medical information services.
• Act as the medical information subject matter expert, providing training and coaching to vendors and stakeholders.
• Lead medical information projects, manage timelines and outputs, and support KPI achievement.
• Create and manage SRDs and medical information materials, including Interview Forms and KusurinoShiori, using current literature.

Requirements

• More than 8 years of pharmaceutical industry experience, including no more than two years of pharmacist experience.
• Degree-level education or higher in life sciences, pharmacy, or a related discipline, or equivalent professional experience.
• Proven experience in medical information services and medical writing for technical medical information documents.
• Native-level Japanese proficiency in speaking, writing, and reading is required.
• Business-level English is required for speaking, reading, and writing; TOEIC score above 900.
• Knowledge of hirify.global products, diseases and treatments, databases, MS Office, compliance, medical writing, and Interview Form and KusurinoShiori guidelines.

Nice to have

• Experience or interest in process improvement and digital projects.
• Contact center management and project management experience.
• Experience applying JPMA Codes of Practice and exposure to GxP-related audits or inspections.
• Experience presenting insights to senior leadership and supporting decision-making.

Culture & Benefits

• Work is centered on patient impact, continuous improvement, innovation, and collaboration.
• Collaboration spans geographies, cultures, and experience levels.
• Equal opportunity is provided regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.