6 часов назад
Operations Coordinator (Logistics)
27$
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Operations Coordinator (Logistics): Auditing upcoming transportation trips, coordinating providers, resolving scheduling conflicts and service disruptions, and monitoring active trips with an accent on customer support, operational accuracy, and provider communication. Focus on securing last-minute transportation, escalating complex issues, preparing operational reports, and improving workflows in a fast-paced service operations environment.
Location: Remote, United States; U.S.-based candidates must reside in one of 's approved states. Flexible availability for nights and weekends is required, and the training schedule varies during the first six weeks.
Hourly rate: $26.50 USD
Company
operates an AI-native platform for charter, shuttle, and emerging autonomous vehicle transportation programs.
What you will do
- Audit upcoming trips to confirm that required details are complete and accurate before service.
- Respond to transportation providers by phone and email, resolving operational questions and issues.
- Source, negotiate with, and secure last-minute transportation providers to maintain service commitments.
- Coordinate scheduling changes, cancellations, conflicts, delays, provider changes, and other service disruptions.
- Monitor active trips, document communications and resolutions, and escalate complex issues with timely follow-up.
- Prepare weekly operational reports, share recurring issues with Regional Leads, and identify workflow improvements.
Requirements
- 2+ years of customer service or logistics coordination experience.
- Excellent verbal and written communication skills.
- Strong problem-solving, organizational, multitasking, and attention-to-detail skills.
- Ability to remain calm and professional in fast-paced or high-pressure situations.
- Customer-focused approach and willingness to adapt to changing priorities and learn new systems.
- Availability to work nights and weekends, with variable training hours during the first six weeks.
Culture & Benefits
- Remote-first work model with a technology hub in Austin, Texas.
- Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits.
- U.S. employees receive 15 paid time-off days, increasing to 20 after two years, plus 8 paid holidays.
- Company-paid life and disability insurance where available, plus a U.S. 401(k) plan.
- Choice of Mac or PC with a monitor, keyboard, and mouse.
Hiring process
- Video call with Talent Acquisition.
- Video interviews with the Hiring Manager and team.
- Offer and background check.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →