Contract Licensing & Registration Senior Analyst (Insurance)

Location: Milwaukee, WI Corporate; hybrid

Compensation: $21.77–$32.66 per hour

Company

hirify.global is a financial services company focused on putting clients’ interests at the center of its work.

What you will do

• Analyze licensing and registration eligibility requirements and identify compliance concerns before representatives receive solicitation authority.
• Support licensing applications, continuing education, state requirements, and appointment processing.
• Process and terminate state appointments using SIRCON, state websites, RegEd, and other online resources.
• Resolve routine and complex licensing inquiries, escalating specialized issues when necessary.
• Cross-reference state licensing records with company records to maintain compliance and accuracy.
• Meet service-level and phone performance standards while contributing knowledge and process improvements.

Requirements

• Associate’s degree in business or a related field, or at least 5 years of insurance or securities experience.
• At least 3 years of customer service experience.
• Strong analytical, problem-solving, communication, organizational, and attention-to-detail skills.
• Ability to resolve complex and sensitive issues accurately in a high-volume environment.
• Ability to work independently and coach others on core customer service responsibilities.
• Fingerprinting and completion of required forms are required under NMIS guidelines; the position is classified as Non-Registered Fingerprinted under FINRA.

Culture & Benefits

• Collaborative, high-performing work environment.
• Emphasis on continuous improvement, policy and procedure development, and operational efficiency.
• Commitment to equal opportunity and an inclusive workplace.
• Salary transparency with geographic-specific pay structures for eligible locations.