Pharmacy Assistant, Rx Management (Pharmacy)

Location: On-site in Mississauga, Ontario, Canada

Salary: CAD 21–24 per hour

Company

hirify.global is a health benefits management company providing pharmacy benefit and prescription services to Canadian patients, insurers, third-party administrators, and public-sector organizations.

What you will do

• Create and maintain accurate patient medication profiles and enter prescription information into pharmacy software.
• Process and adjudicate prescriptions through Kroll and investigate related data-entry and reimbursement issues.
• Collaborate with pharmacy team members on drug scheduling and medication dispensing support.
• Provide customer service to patients by phone and through other communication channels.
• Address billing and invoicing issues and support inventory control.
• Escalate complex situations and help ensure continuity of patient therapies.

Requirements

• At least one year of pharmacy-related experience in a Kroll-based pharmacy setting.
• Working knowledge of prescription processing and adjudication, with proficiency in Kroll software.
• Computer literacy and intermediate skills in Microsoft Word, Excel, and Outlook.
• Knowledge of pharmaceutical mathematics, strong attention to detail, and excellent written and verbal communication skills.
• Ability to work independently with minimal supervision, collaborate effectively, multitask, and manage changing priorities.
• Employment is conditional on reference checks, background verification, and obtaining an Enhanced Reliability Clearance from the Federal Government where required.

Nice to have

• CRM experience.

Culture & Benefits

• Competitive compensation with benefits and a pension plan.
• Career development and advancement opportunities.
• Culture focused on integrity, mutual respect, collaboration, innovation, and healthcare.
• Flexible work options and wellness programs.
• Inclusive and accessible workplace with accommodation available for candidates with disabilities.

Hiring process

• Reference checks and background verification are required before employment.
• AI-powered tools may be used for video interviews, note-taking, and candidate scoring; hiring managers and the Talent team review all scores.
• Federal security screening and supporting documentation are required for the applicable clearance.