K&I Premium Services Business Analyst

Location: Remote within the United States; the listed compensation varies by location, with Greenville, South Carolina identified in the posting.

Salary: $79,383–$124,353 annually, depending on location, experience, education, and skills; performance-based bonuses may also apply.

Company

hirify.global is a large labor and employment law firm representing management, with more than 1,100 attorneys across offices in the United States, Europe, Canada, and Mexico.

What you will do

• Support assigned client programs as a subject matter expert and primary point of contact.
• Gather, define, document, and manage business and functional requirements with internal, client, and vendor stakeholders.
• Analyze program workflows to identify inefficiencies, bottlenecks, and opportunities for process improvement.
• Develop and implement automation, technical integrations, and process enhancements to reduce manual work.
• Manage documentation for program services, automation workflows, integrations, processes, and best practices.
• Analyze, reconcile, clean, and manage program data to support reporting and informed decision-making.

Requirements

• Four-year college or university degree, or equivalent experience.
• At least 3 years of experience in professional services or program management.
• Experience with process mapping and workflows.
• Proficiency with Microsoft applications, including Teams, and intermediate to advanced Excel skills.
• Proficiency with technology and automation solutions, plus the ability to learn new technologies quickly.
• Strong analytical, research, communication, organizational, problem-solving, client service, and coordination skills.

Nice to have

• Knowledge management experience.
• Experience with Smartsheet, iManage, and systems commonly used in law firms.

Culture & Benefits

• Remote position with compensation determined by the applicable work location.
• Paid time off, paid sick leave, paid holidays, and paid parental leave.
• 401(k) matching and profit sharing.
• Health, life, dental, and vision insurance, plus HSA and FSA options.
• Tuition reimbursement and an employee assistance program.
• Commitment to diversity and inclusion across the legal profession and workplace.