Rental Coordinator (Welding Equipment Rental)

Location: Chicago, IL (RDA), onsite at the welding equipment rental branch

Pay rate: $30 per hour

Company

hirify.global is a U.S. supplier of industrial, medical, and specialty gases, safety products, welding equipment, and related industrial products.

What you will do

• Support daily branch operations and ensure rental equipment is available for customer orders.
• Provide customer service, respond to high-volume phone calls and emails, and follow up on customer requests and leads.
• Handle walk-in customers, equipment returns, credit card charges, rental agreements, and related documentation.
• Prepare quotes for outside sales associates and coordinate customer inquiries and orders.
• Coordinate equipment requirements, order fulfillment, cost containment, shipments, and returns.
• Work with outside sales, the service department, and shop supervisors to arrange equipment orders and deliveries.

Requirements

• High school diploma or equivalent.
• At least two years of customer service and/or sales experience; more than three years of customer service experience is listed as required.
• Ability to provide excellent customer service and manage phone, email, walk-in, and order-related requests.
• Ability to follow hirify.global and Red-D-Arc health and safety guidelines.

Nice to have

• Associate's degree.
• Customer service experience in an industrial or rental environment.
• Working knowledge of positioning equipment, welding applications, and welding equipment.

Culture & Benefits

• Monday–Friday schedule from 7:30 AM to 4:30 PM.
• Medical, dental, vision, life, AD&D, short-term and long-term disability insurance.
• 401(k) plan with company matching funds, tuition assistance, and scholarship opportunities.
• Paid holidays, vacation, sick time, floating holidays, parental leave, and bereavement leave.
• Benefits begin after 90 days of employment.
• Safety, customer success, sustainability, innovation, and workplace diversity are emphasized.