7 часов назад
Branch Manager, Scotch Plains, NJ
60 000 - 102 500$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Branch Manager, Scotch Plains, NJ (Retail Banking): Leading branch performance, sales activities, customer relationships, team development, and regulatory compliance with an accent on consultative banking, operational efficiency, and customer experience. Focus on coaching employees, analyzing branch data, managing risk, and resolving escalated customer issues in an in-person branch environment.
Location: Scotch Plains, New Jersey, United States; onsite branch work with schedules that can include weekends and evenings
Salary: $60,000–$102,500 USD annual base pay
Company
is a global financial services organization undergoing a customer-centric, technology-driven transformation.
What you will do
- Direct branch performance, sales targets, operational efficiency, and customer satisfaction.
- Develop sales strategies, manage prospect and customer pipelines, and deepen customer relationships through consultative conversations.
- Lead, coach, hire, retain, and develop branch employees while managing schedules and performance expectations.
- Use digital technologies and self-service platforms to improve customer interactions and business outcomes.
- Analyze branch performance data, resolve escalated customer issues, and improve operational results.
- Manage branch risk and compliance while ensuring adherence to company policies and banking regulations.
Requirements
- High school diploma or GED required; a related bachelor’s degree or equivalent experience is preferred.
- At least 3 years of successful retail bank sales management or related bank operations experience, or 5 years of retail sales management experience.
- At least 3 years of experience selling products or services in an incentive-based environment.
- Proven sales leadership, relationship-building, customer service, coaching, problem-solving, and communication skills.
- Knowledge of company policy, compliance regulations, risk management, and loss prevention.
- Must be legally authorized to work full-time in the United States without employer sponsorship.
Nice to have
- Experience as a Branch Manager or in a similar position.
- Experience with Microsoft Office products.
- At least 12 months of relevant experience with the required internal performance endorsements.
Culture & Benefits
- Customer-centric environment focused on innovation, bold thinking, and continuous improvement.
- Competitive rewards package and benefits supporting employees, families, and well-being.
- Inclusive and accessible workplace with equal employment opportunity.
- Strong risk culture with proactive and responsible risk management expected at every level.
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