Analyst II, Digital Asset Management

Location: Ahmedabad, India — Venus Stratum GCC; onsite

Company

The role supports digital asset operations for marketing and brand teams.

What you will do

• Review and process incoming asset uploads, approving or rejecting them against metadata and compliance standards within a 48-hour SLA.
• Manage bulk upload requests, including agency and partner project files, with accurate mapping and metadata application.
• Curate and promote approved content across the Content Hub and Brand Hubs, including homepage tile and featured asset refreshes.
• Cleanse, enrich, and standardize metadata to improve asset discoverability and user experience.
• Provide first-line DAM troubleshooting and user support, escalating issues when necessary.
• Coordinate with brands, agencies, campaign teams, and Marketing Operations to align assets with marketing plans and use cases.

Requirements

• 2–5 years of experience managing digital asset libraries, DAM systems, or related content management roles.
• Experience with metadata schemas, taxonomy management, and bulk asset ingestion processes.
• Strong stakeholder management and communication skills, including experience with agencies and cross-functional marketing teams.
• Excellent attention to detail, organization, time management, and process orientation.
• Ability to meet SLAs consistently, troubleshoot user issues, and prioritize competing requests.
• Training and presentation skills, with the ability to explain technical processes to non-technical users.

Nice to have

• Hands-on experience with a major DAM platform.
• Experience in consumer packaged goods or large enterprise environments.
• Familiarity with brand governance, rights management, and basic image and video formats and standards.

Culture & Benefits

• Deliver 1:1 and group user training, host office hours, and maintain training materials and documentation.
• Track DAM usage, upload throughput, metadata quality, and support tickets.
• Recommend improvements to DAM processes and tooling based on usage and quality metrics.
• Collaborate with internal and external stakeholders across brand, agency, campaign, and marketing operations teams.