Administrative Associate IV

Location: College Station, Texas, United States; onsite role requiring travel across campus in a state vehicle

Salary: $19.27 per hour

Company

Transportation Services at Texas A&M University supports Sustainable Transportation operations and campus mobility services.

What you will do

• Receive, prioritize, and assign work requests through the Sustainable Transportation ticketing system.
• Monitor and curate tickets to ensure service requests are addressed and closed.
• Answer the general Sustainable Transportation phone line, take messages, and provide assistance.
• Act as a liaison with UPD when electric micromobility devices are impounded.
• Provide detailed device information when an impounded device is reported stolen.
• Drive a state vehicle to various parts of campus and support essential operations during emergencies or campus closures.

Requirements

• High school graduation or an equivalent combination of education and experience.
• Four years of administrative, clerical, ticket management, or general office experience.
• Knowledge of spreadsheet and word processing software, keyboarding, organization, and time management.
• Strong written, oral, interpersonal, and customer-service skills with the ability to multitask and work cooperatively.
• Valid driver's license with a good driving record, or the ability to obtain a State of Texas Class C vehicle operator's license within 30 days.
• Compliance with applicable laws, university policies, safety requirements, and security-sensitive employment screening is required.

Nice to have

• Bachelor's degree.
• Ticket system management and administrative experience.
• Knowledge of the university layout, building identifiers, micromobility types, and applicable transportation regulations.

Culture & Benefits

• Respectful, positive, and welcoming service environment.
• Required university training and adherence to safety practices.
• Employment is contingent on credential verification and completion of a criminal history check.
• A cover letter and resume are strongly recommended.