Lead Account Manager - Retirement

Location: Hybrid in Cedar Rapids, Iowa; applicants must be authorized to work for any employer in the United States.

Salary: $69,000–$82,000 per year, plus potential annual bonus eligibility.

Company

hirify.global is a financial services company providing insurance, retirement, investment, and employee benefit solutions as part of the international Aegon group.

What you will do

• Oversee administration and servicing of complex retirement plans across multiple markets.
• Build proactive relationships with clients, financial professionals, Client Executives, and internal service teams.
• Research issues, interpret data from multiple systems, and negotiate effective problem resolutions.
• Lead strategic client meetings, provide consultative guidance on products and services, and support client retention and growth.
• Act as a subject matter expert on recordkeeping, outsourcing, processing capabilities, and retirement plan operations.
• Lead team projects, process improvements, escalations, coaching, and development activities.

Requirements

• Bachelor’s degree in business or equivalent education and experience.
• Eight years of customer relationship experience, including five years in the retirement industry.
• Expert knowledge of daily retirement plan administration.
• Advanced presentation, influence, negotiation, and written and verbal communication skills.
• Proficiency with Microsoft Office tools and advanced Microsoft Excel skills.
• Authorization to work for any employer in the United States; visa sponsorship is not available.

Nice to have

• Experience supporting MEPs, PEPs, PEO-sponsored plans, or other pooled retirement arrangements.
• Experience with recordkeepers, TPAs, payroll providers, PEOs, or retirement consulting organizations.
• Knowledge of payroll integration, eligibility, compliance, and operational workflows.
• Experience managing executive-level relationships and large-scale plans involving multiple employers.
• ASPPA credentials such as QKA, QPA, CPC, or TGPC.

Culture & Benefits

• Hybrid work environment focused on collaboration, accountability, agility, and customer centricity.
• Competitive pay, potential bonus, pension plan, 401(k) match, and employee stock purchase plan.
• Medical, dental, vision, disability, employee assistance, and backup care programs.
• Paid time off starting at 160 hours annually, ten paid holidays, and eligible parental leave.
• Tuition reimbursement, career training, wellness programs, employee resource groups, and diversity and inclusion programs.