VP of Client Management; O500 (NY/NJ) (Healthcare)

Location: New York, NY; occasional or permanent home working may be available subject to a cable broadband or fiber optic connection with at least 10 Mbps download and 5 Mbps upload.

Company

Cigna Healthcare, a division of hirify.global, helps customers navigate the healthcare system and make informed decisions to improve their health.

What you will do

• Own account management performance across the market, driving persistency, growth, retention, and earnings.
• Develop and execute strategic plans to improve client retention and expand product solutions.
• Lead, coach, and develop client management teams and future leaders.
• Monitor metrics and dashboards to identify trends, risks, and improvement opportunities.
• Partner with underwriting and cross-functional teams to optimize financial outcomes and client strategies.
• Build producer and industry relationships while leading renewal, retention, and bid prevention strategies.

Requirements

• At least 5 years of industry-related experience.
• At least 3 years of people leadership or management experience.
• Experience driving growth, retention, and financial performance.
• Strong analytical and strategic thinking skills.
• Ability to lead teams, influence stakeholders, and deliver results.

Nice to have

• Bachelor’s degree.
• Sales or consultative client management experience.

Culture & Benefits

• Health, vision, dental, well-being, and behavioral health benefits from the first day of employment.
• 401(k), company-paid life insurance, tuition reimbursement, and incentive compensation plan eligibility.
• At least 18 paid time-off days per year, paid holidays, and leaves of absence.
• Collaborative, accountable, and innovative working culture.