9 часов назад
Universal Banker Supervisor- Westchester Square
27 - 38$
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Universal Banker Supervisor- Westchester Square (Retail Banking): Providing customer service, processing monetary and account transactions, supervising branch operations, and supporting acquisition of new banking relationships with an accent on transaction oversight, regulatory compliance, and staff mentoring. Focus on approving financial transactions, resolving complex customer issues, opening and closing the branch, and maintaining secure account-opening and operational procedures.
Location: Bronx, NY (Westchester Square); onsite branch work
Salary: $27.48–$38.46 per hour
Company
provides banking products, account services, and customer-facing branch operations.
What you will do
- Serve as a single point of contact for customers by processing monetary and account-related transactions and resolving service issues.
- Supervise branch operations when branch management is absent, including opening and closing the banking office.
- Approve or override transactions and apply due diligence to minimize operational risk and potential loss.
- Train and mentor tellers, customer service representatives, and Universal Bankers while reinforcing service and account-opening standards.
- Identify customer needs, acquire new banking relationships, recommend suitable products and services, and make referrals to licensed representatives.
- Maintain vault, safe, ATM, customer-area, record-keeping, compliance, security, and audit procedures.
Requirements
- High school diploma or GED.
- At least 3 years of combined retail banking experience as a teller or customer service representative.
- 1–2 years of bank supervisory experience in teller operations or platform banking; full cross-training is preferred.
- Knowledge of banking products, customer relationship development, problem-solving, and branch operations.
- Strong interpersonal, verbal and written communication, phone, organizational, and judgment skills.
- Basic knowledge of Microsoft Word, Excel, and PowerPoint; weekend work, extended hours, neighboring branch coverage, and occasional travel for mandatory training may be required.
Culture & Benefits
- Customer service is delivered through a professional, ethical, and positive approach.
- Work follows banking regulations, compliance and security policies, audit procedures, operational controls, and the company code of conduct.
- Visa sponsorship is not available.
- Equal opportunity employment is provided in accordance with applicable federal and state protections.
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