Relationship Banker

Location: New York, United States; onsite branch work with hours that may include weekends and evenings. Responsibilities may include supporting nearby branch locations.

Annual base pay: $38,250–$61,000 USD

Company

Santander is a financial services organization undergoing a customer-centric, technology-driven transformation.

What you will do

• Build and maintain customer relationships by understanding financial needs and goals.
• Provide tailored banking, lending, and investment solutions.
• Promote and cross-sell banking products and services to existing and prospective customers.
• Prospect for new clients through referrals, networking, lead calling, portfolio management, and community engagement.
• Deliver personalized service, resolve concerns, and educate customers on digital banking and self-service tools.
• Collaborate with branch colleagues to meet sales targets and follow risk, fraud, regulatory, and internal policy requirements.

Requirements

• High school diploma or GED required.
• At least 3 years of experience selling products or services in an incentive-based environment, or qualifying retail banking, financial services, consultative relationship sales, or Santander experience.
• At least 12 months of customer service experience in a high-volume, fast-paced environment.
• Established relationship-building, consultative sales, communication, customer service, and cross-selling skills.
• Digital tools proficiency, computer proficiency, and basic math skills.
• Must be legally authorized to work full time in the United States without employer sponsorship.

Nice to have

• Bachelor’s degree in a related field or equivalent experience, training, military service, or education.
• Experience with Microsoft Office products.
• Established work history or equivalent background.

Culture & Benefits

• Customer-centric and innovation-focused work environment.
• Competitive rewards package and benefits supporting employees, families, and well-being.
• Strong emphasis on proactive risk management and responsible decision-making.
• Inclusive and accessible application process with reasonable accommodations available.