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9 часов назад

Senior Supply Chain & Customer Services Specialist (Medtech)

Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
c1
Страна
Guatemala
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Мэтч & Сопровод

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Описание вакансии

Текст:
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TL;DR
Senior Supply Chain & Customer Services Specialist (Medtech): Managing customer coordination, end-to-end order logistics, production planning, inventory, procurement, and export operations in Central America with an accent on cross-functional leadership, demand planning, and KPI analysis. Focus on coordinating shipments, maintaining supply continuity, analyzing operational performance, and driving continuous improvement.

Location: Guatemala City

Company

Medical manufacturing operations within the Freudenberg Group, with a focus on customer service, supply chain coordination, and operational continuity.

What you will do

  • Serve as the senior customer contact and coordinate work across sales, technical support, and supply chain functions.
  • Manage the full order cycle, including order entry, confirmations, billing, delivery documents, packing lists, and shipment coordination.
  • Plan production orders, control inventory, manage drop shipments, and coordinate exports across Central America.
  • Manage material and indirect procurement requisitions.
  • Track, analyze, and report daily, weekly, and monthly KPIs while driving continuous improvement.

Requirements

  • Degree in Business, Supply Chain, or a related field.
  • At least 7 years of relevant experience.
  • Basic ERP knowledge; SAP experience is preferred, along with demand planning knowledge.
  • Strong communication, negotiation, analytical, and proactive problem-solving skills.
  • Proficiency in Microsoft Office and the ability to understand basic technical documents.
  • Fluent English and Spanish, plus familiarity with import and export rules.

Culture & Benefits

  • Full-time employment.
  • Equal opportunity workplace committed to diversity and inclusion.

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