9 часов назад
Care Management Support Assistant (Medicaid)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Care Management Support Assistant (Medicaid): Supporting Medicaid clinical services through member outreach, claims processing, customer service, and administrative assistance with an accent on healthcare coordination, eligibility, and service verification. Focus on researching member needs, confirming PPEC services, verifying ABA authorizations, and coordinating assistance with essential expenses.
Location: Remote nationwide within the United States; occasional travel to offices for training or meetings may be required.
This is an unpaid, part-time internship with 1 scheduled weekly hour.
Company
is a U.S. healthcare company providing insurance and CenterWell healthcare services, including support for Medicare and Medicaid members.
What you will do
- Support the Medicaid Clinical Services team with member interaction and administrative activities.
- Perform client support, enrollment, eligibility, customer service, claims processing, and call center operations.
- Investigate and resolve claims and customer service issues.
- Contact parents or facilities to confirm PPEC services and schedule face-to-face visits.
- Verify ABA authorizations and services and research assistance for overdue utilities, internet, or housing expenses.
- Collaborate with Market and Care Managers to address member needs.
Requirements
- Eligibility for the DoD SkillBridge Internship as a transitioning service member or approval as a military spouse for the Military Spouse Fellowship is required.
- At least one year of customer service experience, including typing and data entry.
- Professional healthcare experience or education in a healthcare discipline.
- Proficiency with Microsoft Outlook and Word.
- Working knowledge of computers, multiple screens, databases, and new systems.
- Work from a dedicated space that protects member PHI and HIPAA information; internet service must provide at least 25 Mbps download and 10 Mbps upload.
Nice to have
- Experience with CGX, QuickBase, Medicaid, or clerical support in a healthcare environment.
- Associate or bachelor's degree.
- Familiarity with medical terminology or ICD-10 codes.
- CNA, Medical Assistant, quality, or related healthcare background.
Culture & Benefits
- Work with a Medicaid team focused on improving consumer experiences and putting health first.
- Remote work arrangement with occasional office travel for training or meetings.
- Internship opportunities are available through SkillBridge and the Military Spouse Fellowship.
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