9 часов назад
Application Analyst II - Inpatient Orders (Epic)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Application Analyst II - Inpatient Orders (Epic): Supporting and maintaining Epic clinical and business applications for inpatient orders across the full application lifecycle with an accent on incident response, documentation, vendor coordination, and healthcare workflows. Focus on planning upgrades, maintaining architecture and dependency documentation, resolving ITIL-aligned service requests, and leading smaller analyst projects.
Location: US - National
Company
provides managed services for clinical and business healthcare applications.
What you will do
- Provide advanced support for Epic Orders and inpatient clinical and business applications, responding to incidents and requests within defined SLAs.
- Manage application, team, architecture, integration, dependency, and disaster-recovery documentation.
- Maintain vendor relationships and coordinate support for application teams.
- Plan and execute application upgrades and security patching.
- Support the full application lifecycle, including implementations, upgrades, decommissioning, and data archiving.
- Lead smaller analyst projects by scheduling meetings, coordinating work, tracking follow-ups, and communicating status.
Requirements
- Bachelor’s degree in information technology, engineering, healthcare informatics, computer science, or a related field, or relevant education with 8+ years of industry experience.
- Active Epic Orders or Inpatient certification.
- At least one year of Epic work experience.
- Analytical thinking, problem-solving, communication, and customer service skills.
- Experience with ITIL-aligned Incident, Request, and Change Management processes.
- Ability to manage application support and documentation while working independently and collaboratively.
Culture & Benefits
- Full-time employment within the Managed Services division.
- Some assignments may include an on-call rotation for 24/7 critical application support.
- Travel may be required to support the business.
- Professional development and required certification opportunities.
- Inclusive equal opportunity workplace.
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