10 часов назад
Guest Services Specialist (Hospitality and Events)
35 - 42$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Guest Services Specialist (Hospitality and Events): Managing day-to-day hospitality operations, conference room services, catering, café vendor coordination, and internal and external events with an accent on client service, event execution, and operational workflow. Focus on coordinating vendors, preparing budgets and financial reports, maintaining food and beverage services, and solving coverage and facility utilization challenges.
Location: Santa Monica, United States; onsite role with ability to work extended and weekend hours and travel as required
Salary: $34.50–$42.00 per hour for a 40-hour work week
Company
is a professional services and law firm organization with office services, facilities, administration, and hospitality operations.
What you will do
- Oversee daily hospitality operations, internal hospitality areas, conference room bookings, and departmental workflow.
- Coordinate internal and external events, catering, food services, meeting setup, communications, and welcome protocols.
- Manage relationships with caterers, café vendors, service providers, and other third-party vendors, including contracts, renewals, RFPs, and service quality.
- Monitor café operations, food and beverage expenses, inventory, supplies, equipment, sales, and cost-saving opportunities.
- Prepare expense budgets, monthly variance reports, invoice coding, chargeback reviews, and financial reporting.
- Support staff training, attendance planning, overtime coverage, operational procedures, and coordination with other departments.
Requirements
- At least 3 years of hospitality and event planning experience.
- Proficiency in Microsoft Office, iManage, and other firm applications after completing orientation.
- Ability to work extended and weekend hours and travel as required.
- Excellent customer service, organizational, communication, presentation, leadership, and problem-solving skills.
- Ability to work independently, handle pressure, manage multiple tasks, and adapt to shifting priorities.
Nice to have
- Bachelor's degree.
- Previous law firm or professional services experience.
- Experience with electronic scheduling platforms.
Culture & Benefits
- Medical, dental, vision, health savings account, and flexible spending account options.
- Life insurance, AD&D, long-term care, disability, backup care, parental support, and fertility benefits.
- Benefited employees receive 20 days of paid time off and 10 paid holidays annually.
- Generous parental leave and a detailed benefits orientation for new employees.
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