Financial Services Representative (Fintech)

Location: Tuscaloosa, Alabama; office-based with regular in-person attendance and occasional local travel to banks and offsite locations.

Salary: $17–$20 per hour based on experience and location, plus performance-based bonus opportunities.

Company

hirify.global provides personal loans, tax services, and credit-building solutions through more than 1,000 branches across 16 states.

What you will do

• Drive and close loan sales by taking applications, explaining terms, and following up with customers.
• Conduct high-volume outbound calls for collections, application follow-up, tax services, and new business generation.
• Manage delinquent accounts by securing payments and arranging payment plans.
• Prepare individual tax returns, review documentation, and answer tax-related questions in compliance with applicable requirements.
• Assist customers in person with applications, payments, account questions, tax services, and issue resolution.
• Process account and tax documentation, maintain records, handle cash, balance funds, and complete bank runs.

Requirements

• High school diploma or equivalent.
• Valid driver's license, reliable transportation, and current insurance.
• Ability to independently complete bank runs and transport deposits.
• Ability to obtain required insurance licensing.
• Experience in sales, customer service, collections, or account management with measurable results.
• Strong communication, problem-solving, organization, basic computer, and accurate data-entry skills.

Nice to have

• Experience in banking, retail, restaurants, hospitality, collections, call centers, insurance, healthcare front office, or similar customer-facing roles.

Culture & Benefits

• Predictable schedules with a focus on work-life balance.
• Medical, dental, vision, life insurance, long-term disability, and free mental health support.
• 401(k) with company match, paid holidays, and vacation time.
• Performance-based bonus opportunities and promotion-from-within opportunities.
• Paid volunteer time and community-focused programs.