Senior Associate, TPA Relationship Management (Private Markets)

Location: Boston, United States; hybrid work arrangement with regular office attendance and 18 remote workdays per quarter subject to manager approval

Base salary: $110,000–$120,000 USD annually, plus eligibility for a discretionary annual bonus and additional rewards and benefits.

Company

hirify.global is a global private-markets investment firm with a collaborative culture focused on delivering solutions to clients and investing partners.

What you will do

• Monitor third-party administrator performance across fund accounting, reporting, investor services, and operations.
• Build, refine, and track SLA and benchmark frameworks with Operations and Product teams.
• Manage day-to-day TPA relationships, change requests, and implementation with internal and external collaborators.
• Assess operational risks, escalate issues, and support governance standards.
• Identify process improvements that increase accuracy, reduce cycle times, and scale service provider capabilities.
• Use data, technology, and analytics tools to optimize workflows and support decision-making.

Requirements

• Extensive fund administration knowledge, preferably in private markets such as private equity, private credit, real assets, or fund-of-funds.
• Extensive TPA oversight experience, including performance monitoring, SLA or benchmark management, and vendor relationship building.
• 5–8 years of experience in fund administration, investment operations, or operational roles involving direct client interaction.
• Strong communication, prioritization, collaboration, and relationship-building skills.
• Ability to influence outcomes without direct authority and solve complex operational problems.
• Bachelor’s degree in business, finance, accounting, or a related field, or equivalent experience.

Nice to have

• Experience in private equity, private credit, real assets, or fund-of-funds.
• MBA, accounting qualification, or other advanced credentials.

Culture & Benefits

• Collaborative, open-door environment with an emphasis on inclusion, mutual respect, and innovative thinking.
• Opportunities to develop new skills and gain experience across a growing global platform.
• Comprehensive rewards package that may include retirement, health and insurance programs, paid time off, and wellness benefits.
• Eligibility for long-term reward programs may be available depending on position and geography.