Account Manager II

Location: On-site in Moscow, Idaho; candidates must be local or willing to relocate

Company

hirify.global provides data, software, and services that help organizations achieve measurable business outcomes.

What you will do

• Manage trusted relationships across an assigned public-sector customer portfolio.
• Assess customer goals and challenges, recommend aligned solutions, and engage stakeholders at multiple levels.
• Develop success plans, monitor adoption and account health, and accelerate customer time-to-value.
• Demonstrate product impact and ROI through value storytelling, strategic presentations, and business reviews.
• Own renewals from planning and value confirmation through pricing discussions, negotiation, contracting, forecasting, and closing.
• Identify cross-sell and upsell opportunities while collaborating with Sales, Product, Support, and Services.

Requirements

• 3+ years of experience in customer success, account management, consultative sales, or a related customer-facing role.
• Experience in a SaaS, DaaS, technology, data, or subscription-based environment.
• Experience managing customer adoption, account health, renewals, and expansion across the full lifecycle.
• Demonstrated renewal ownership, including pricing, negotiation, contracting, and closing.
• Strong consultative, relationship-building, presentation, negotiation, analytical, organizational, and problem-solving skills.
• Proficiency with Google Workspace, Excel, PowerPoint, CRM platforms, and customer success tools.

Culture & Benefits

• On-site work in Moscow, Idaho.
• Cross-functional collaboration across Sales, Product, Support, and Services.
• Fast-paced, results-driven environment with multiple accounts and competing priorities.
• Continuous learning focused on industry, product, and sustainable customer outcomes.