10 часов назад
Senior Manager Integrated Customer Supply EMEA
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Manager Integrated Customer Supply EMEA (Supply Chain): Leading regional customer supply teams and integrating customer service with supply planning to improve order fulfillment, supply reliability, and customer satisfaction with an accent on inventory, demand, capacity, and service balance. Focus on resolving supply disruptions, driving process standardization and automation, and developing high-performing cross-functional teams.
Location: Krakow, Poland
Company
is an industry-leading organization focused on people, safety, ethics, and operational excellence.
What you will do
- Lead and develop regional customer supply teams and ensure effective process delivery.
- Manage customer order fulfillment and support efficient Order-to-Cash execution.
- Balance inventory, demand, capacity, and service objectives through effective supply planning.
- Act as the escalation point for customer service, supply disruptions, and complex operational issues.
- Partner with Sales, Manufacturing, Logistics, Procurement, Planning, Marketing, and Key Account teams.
- Drive continuous improvement, standardization, KPI visibility, automation, digital supply chain capabilities, and organizational transformation.
Requirements
- Master’s degree in Supply Chain, Operations, Engineering, or Business.
- 5–10 years of experience in Supply Planning, Customer Service, Customer Supply, or a related supply chain function.
- Experience managing customer orders, service delivery, escalations, supply disruptions, and operational risks.
- Experience balancing demand, supply, inventory, and capacity to achieve service and business objectives.
- Experience leading, coaching, and developing teams in complex cross-functional environments.
- Experience working in SAP environments, with strong communication, stakeholder management, decision-making, and escalation management skills.
Nice to have
- APICS CSCP or CPIM certification.
Culture & Benefits
- Full-time position within a dynamic, innovative, collaborative, and multicultural environment.
- Opportunity to influence business decisions and improve customer satisfaction, supply reliability, and business performance.
- People-oriented culture that values talent, experience, fresh ideas, safety, and ethics.
- Opportunity to develop team members and create growth opportunities.
Hiring process
- Applications are reviewed by a Talent Acquisition Partner.
- Candidate updates and support are provided throughout the application process.
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