International Consumer Insights & Research Analyst

Location: Onsite at the Colombia Support Center 4 days per week; up to 15% travel may be required.

Company

hirify.global is a multi-brand restaurant company operating more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

What you will do

• Lead the International Brand Health Tracking program, including survey design, quality assurance, data analysis, and report creation.
• Support the Voice of the Customer program through franchisee onboarding, survey review, report management, and ad hoc analysis.
• Translate business needs into research objectives, recommend methodologies, write surveys, analyze data, and develop reports for bespoke research projects.
• Help implement consumer trend and market report sharing using secondary data platforms.
• Collect market and consumer information to support regional and field marketing planning.
• Build relationships with international marketing, regional field teams, commercial services, development teams, franchisees, and research vendors.

Requirements

• Four-year degree in business, marketing, psychology, or a related field.
• At least 3 years of consumer insights or market research experience.
• Knowledge of and experience with quantitative research methodologies.
• Strong survey writing, analytical, organizational, written, and verbal communication skills.
• Ability to lead multiple projects, prioritize work, meet deadlines, and maintain attention to detail.
• Ability to communicate across organizational levels and build internal and external partnerships.

Nice to have

• Master’s degree in marketing or an MBA.
• Restaurant industry experience.
• International experience.
• Experience with Brand Health Tracking or Voice of the Customer programs.

Culture & Benefits

• Work as part of the International Marketing team.
• Fast-paced environment requiring multitasking, prioritization, and independent work.
• Opportunity to develop and share consumer knowledge across international markets.
• Up to 15% business travel may be required.