10 часов назад
Client Service Representative (Private Wealth)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Client Service Representative (Private Wealth): Managing client relationships, onboarding high-net-worth individuals and families, and supporting Private Wealth advisors with an accent on responsive service, client retention, and operational coordination. Focus on resolving client inquiries, maintaining accurate client data, collaborating with investment and compliance teams, and using Salesforce and AI tools to improve the client experience.
Location: United States indicated by U.S.-specific employment benefits, EEO requirements, and FINRA licensing.
Company
is an independent, expanding financial services company with an employee-ownership model and a focus on collaboration, development, and client-centric service.
What you will do
- Manage existing client relationships by processing requests, resolving inquiries, and maintaining accurate client information.
- Onboard new high-net-worth clients by collecting financial data and statements and training them on digital tools.
- Drive client retention through proactive outreach and documented follow-up.
- Collaborate with investment, compliance, financial planning, and Private Wealth teams to deliver consistent service.
- Support Private Wealth advisors with administrative tasks, including phone coverage, appointment scheduling, and business travel coordination.
- Complete training and follow company policies, procedures, and core values.
Requirements
- A bachelor’s degree is preferred.
- 2–3 years of similar or related experience is preferred.
- Hold a FINRA Series 65 license or obtain it within 120 days of employment; continued employment depends on meeting this requirement.
- Experience working with high-net-worth individuals and families.
- Proficiency with Salesforce, Microsoft Office, and AI tools.
- Commitment to diversity, equity, and inclusion.
Culture & Benefits
- Comprehensive training, mentorship, and personal and professional development opportunities.
- Flexible work options, paid time off, paid holidays, and a sabbatical program.
- Medical, prescription, dental, vision, FSA, HSA, life, disability, and other insurance benefits.
- 401(k), stock purchase opportunities, annual performance bonus, and a well-being stipend.
- Family assistance, identity theft protection, gift matching, and business travel accident coverage.
- Team-oriented culture with an employee-first approach and opportunities for ownership.
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