11 часов назад
HR Systems Coordinator (TEMP) (Workday)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
HR Systems Coordinator (TEMP) (Workday): Supporting high-volume HR systems operations across Workday and Legion with an accent on ticket resolution, employee data accuracy, and customer service. Focus on troubleshooting time and attendance issues, completing system transactions, coordinating escalations, and identifying recurring support improvements.
Location: Remote, PA 17104, United States
Company
is a retail company operating a high-energy, value-focused store business with more than 27,000 associates.
What you will do
- Manage and resolve escalated HR systems tickets, Workday inbox requests, and employee or manager inquiries.
- Research and troubleshoot Workday and Legion time and attendance issues.
- Complete routine system transactions, employee data updates, validation, audits, and quality checks.
- Monitor, prioritize, document, and follow up on assigned requests while escalating complex or sensitive issues.
- Partner with HR, Payroll, IT, and other teams to resolve system-related issues.
- Assist with system testing, process documentation, job aids, and analysis of recurring issues.
Requirements
- At least 1 year of experience in HR, HRIS, Payroll, Time & Attendance, Workforce Management, customer support, or a related field.
- Experience in a high-volume ticketing, shared-services, or support environment.
- Strong customer service, communication, organizational, problem-solving, and prioritization skills.
- Ability to research and troubleshoot issues and escalate complex matters appropriately.
- Proficiency with Microsoft Office, particularly Outlook and Excel.
- Ability to maintain confidentiality when handling employee information.
Nice to have
- Experience with Workday or another HRIS.
- Experience with timekeeping, attendance, or workforce management systems.
- Experience supporting HR, Payroll, employee data, or HR service delivery processes.
Culture & Benefits
- Full-time temporary position with remote work from Pennsylvania.
- Benefits include health coverage and financial and personal wellness support.
- Equal opportunity workplace with reasonable accommodations available during the employment process.
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