Sr. Client Director (Germany)

Location: Remote Germany; candidates must be located in Germany. The role is governed by German labor regulations and local employment standards and requires up to 25% travel.

Salary: €80,000–€102,000 gross annually, with potential performance-based bonus and equity options.

Company

hirify.global provides a Customer Data Platform that helps organizations unify customer data and deliver personalized, privacy-conscious experiences while enabling enterprise AI strategies.

What you will do

• Manage a portfolio of high-value customer accounts, acting as a trusted advisor and driving retention, adoption, expansion, and measurable customer value.
• Coordinate Implementation Engineering, Solution Consulting, Support, Product, Marketing, Sales, Operations, Legal, and Finance stakeholders.
• Use AI-enabled analytics and customer health signals to identify usage gaps, mitigate commercial risk, and optimize renewal pipelines.
• Build multi-threaded relationships with decision-makers and influencers across complex corporate environments.
• Develop and present expansion proposals connecting customer objectives with platform capabilities, ROI, and new enterprise use cases.
• Own commercial negotiations, contract execution, renewal forecasting, and complex customer initiative delivery.

Requirements

• 7+ years of experience in customer-facing SaaS, Customer Data Platform, tag management, data cloud, or digital marketing roles.
• Fluent German and English are required.
• Experience building credibility with decision-makers and creating data-driven business cases for complex technology solutions.
• Strong cross-functional collaboration, project and programme management, negotiation, and stakeholder management skills.
• Technical fluency with data architecture and the ability to communicate business impact to non-technical stakeholders.
• Ability to travel up to 25% as required.

Culture & Benefits

• Remote-first working with a new-hire stipend for home-office needs.
• Equity grants, paid time off, extended paid parental leave, and company holidays.
• Health, wellness, and competitive benefits programs.
• 15 hours of paid annual volunteer time through hirify.global Cares.
• Professional development through more than 6,000 on-demand courses and leadership programs.
• Culture and inclusion initiatives through hirify.global WOWs and Mosaic.