Client Service Rep-Personal Lines (Insurance)

Location: United States; Florida personal insurance licensing required

Company

hirify.global is an independent insurance agency founded in 1925, providing commercial and personal insurance products through a broad network of highly rated carriers.

What you will do

• Support Personal Insurance Advisors with client service for an assigned personal lines book of business.
• Rate, quote, bind, and review new and renewal personal insurance policies for accuracy.
• Process premium payments, policy changes, cancellations, reinstatements, and customer applications.
• Handle client and carrier calls, correspondence, claims-related questions, and administrative requests.
• Analyze policy transactions, correct records, resolve issues, and follow up with carriers and clients.
• Maintain electronic files, assist with underwriting audits and projects, and provide backup support to the CSR and advisor teams.

Requirements

• Florida 4-40 or 2-20 insurance license required.
• High school diploma or GED required.
• At least 3 years of personal lines insurance experience.
• Solid understanding of Florida personal insurance lines.
• Experience working with multiple insurance carriers and building customer rapport through active listening.
• Proficiency with Microsoft Word and Excel; knowledge of Applied EPIC is beneficial.

Culture & Benefits

• Team-oriented workplace focused on collaboration, dignity, respect, and client service.
• Annual performance bonus and stock purchase opportunities.
• Medical, prescription, dental, vision, FSA, HSA, life, disability, and supplemental insurance plans.
• 401(k), paid time off, paid holidays, flexible work options, and a well-being stipend.
• Personal and professional development support, sabbatical, gift matching, and family assistance programs.