10 часов назад
System Support Engineer/Administrator
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
System Support Engineer/Administrator (Linux and Network Operations): Maintaining and troubleshooting the DAC Aloha network, DNCS, Guide, CMTS, IP, and video platforms with an accent on network surveillance, outage isolation, and scheduled maintenance. Focus on analyzing complex Comcast network issues, supporting hardware replacements, coordinating post-mortem action items, and escalating advanced incidents.
Location: Centennial, Colorado, United States; onsite
Company
provides IT staffing and contingent technical expertise for client engineering and technology needs.
What you will do
- Maintain and troubleshoot the DAC Aloha network, DNCS, Guide, CMTS, IP platform, and video platform.
- Monitor the network from the hub to the backbone, track VOD run statistics, and re-groom existing channels.
- Use network tools to monitor and isolate outages across video lines and support advanced-service escalations.
- Organize and perform scheduled maintenance activities, follow break/fix procedures, and drive post-mortem action items.
- Identify and communicate customer impact during nationally managed network events.
- Support engineering projects, train junior technicians, and provide remote assistance for hardware replacements.
Requirements
- 2–5 years of experience with Linux and shell scripting.
- Experience troubleshooting network and video-platform issues.
- Ability to analyze technical references, identify standard solutions, and escalate complex issues to senior engineers.
- Availability for nights, weekends, variable schedules, and overtime as needed.
- Regular, consistent, and punctual attendance.
Culture & Benefits
- 12-month contract engagement.
- Opportunity to work toward industry-standard certifications and continuing education.
- Hands-on exposure to large-scale network operations and engineering projects.
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