10 часов назад
Customer Service Agent (Swimming Pool and Spa Industry)
18 - 20$
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Customer Service Agent (Inside Sales, Pool and Spa Products): Supporting existing and potential customers by phone while processing orders, recommending products, and resolving issues with an accent on customer relationships, sales growth, and product knowledge. Focus on cross-selling, up-selling, meeting sales quotas, managing order data, and coordinating with sales, distribution, operations, purchasing, and accounts receivable teams.
Location: Tampa, Florida — 9216 Palm River Road, Suite 201, Tampa, FL 33619
Pay: $18–$20 per hour plus performance bonuses of up to $2,500.
Company
is a large distributor of outdoor living products with more than 445 sales centers in 12 countries and over 6,000 employees.
What you will do
- Handle calls from existing and potential customers, identify their needs, and recommend relevant products and solutions.
- Process orders, prepare quotes, communicate pricing and delivery information, and increase sales through cross-selling, up-selling, and promotions.
- Build customer relationships, follow up on needs, and resolve complaints in coordination with sales center managers.
- Maintain accurate sales order and customer data, including price matrices and customer updates.
- Coordinate with business development, distribution, operations, purchasing, and accounts receivable teams on business needs, inventory, orders, and overdue accounts.
- Maintain product and market knowledge through sales meetings, vendor training, trade shows, and market research.
Requirements
- High school diploma or GED.
- Strong product knowledge in the swimming pool and spa industry.
- At least 2 years of inside sales associate experience.
- Proven success meeting sales goals and growing sales using effective selling techniques.
- Ability to handle difficult customers and situations, with strong written and verbal communication skills.
- Must be at least 18 years old to apply.
Culture & Benefits
- Medical, dental, vision, prescription drug coverage, flexible spending accounts, and wellness programs.
- 401(k) with company match, paid time off, paid holidays, paid parental leave, and employer-paid life and long-term disability insurance.
- Fully funded tuition education programs, employee discounts, stock purchase opportunities, and bonus programs.
- Training and career growth opportunities within a stable, growing business.
- Pre-employment drug testing and background verification are required for external candidates.
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