EB Senior Account Manager (Employee Benefits)

Location: Hybrid in Pittsburgh, Pennsylvania, with two days in the USI office and the remainder from a home office

Company

hirify.global is a large insurance brokerage and consulting firm with approximately $3 billion in revenue, more than 10,500 associates, and approximately 200 offices across the United States.

What you will do

• Manage a complex book of employee benefit business with multiple funding arrangements and customized plans.
• Serve as the primary client liaison, coordinating support between clients, insurance carriers, and technical resources.
• Lead client renewals by analyzing utilization results, negotiating with carriers, and presenting recommendations.
• Advise clients on employee benefits compliance, including ERISA, COBRA, FMLA, Form 5500 reporting, and Health Care Reform.
• Develop renewal, enrollment, and benefit-change communications while resolving contract interpretation, billing, and service issues.
• Provide subject-matter expertise, peer-review client deliverables, and develop training for the Account Management team.

Requirements

• 4+ years of experience in employee benefits or a related marketplace.
• Strong practical knowledge of benefit plan design, funding arrangements, and compliance requirements.
• Active Life and Disability insurance license, or the ability to obtain one within four months of employment.
• Excellent communication, negotiation, presentation, judgment, organization, and attention-to-detail skills.
• Proficiency with Microsoft Office and internet-based applications.
• Bachelor’s degree and prior customer service experience are preferred.

Culture & Benefits

• Competitive pay, incentives, and employer-sponsored benefits.
• Medical, dental, vision, wellness, life and disability insurance, 401(k), flexible spending accounts, and health savings accounts.
• Paid time off, paid family leave, and paid holidays.
• Employee recognition, development, wellness, scholarship, and financial-support programs.
• Commitment to diversity, inclusion, community engagement, and environmental sustainability.