Senior Human Data Operations Partner (AI)

TL;DR

Senior Human Data Operations Partner (AI): Ensuring the smooth execution of operational processes for hirify.global's specialized participant pools, acting as a key enabler for client-specific projects. Focus on participant onboarding, verification, and quality management, collaborating with product and tech teams to transform processes into scalable solutions.

Location: North America. Base salary range for this full-time role in San Francisco or New York is negotiable for other states.

Salary: $130,000-$160,000 per annum

Company

hirify.global is the architect of the human data infrastructure that's reshaping the landscape of AI development.

What you will do

• Serve as a key resource for client-specific AI delivery teams, acting as the primary point of contact for participant-related operations.
• Support bespoke client projects by managing participant onboarding, verification, and activation processes to meet deliverables.
• Identify and address gaps in participant supply, ensuring alignment with AI task requirements and quality standards.
• Continuously optimise participant onboarding and activation funnels to enhance retention and task performance.
• Collaborate with product managers to transform manual processes into scalable, technology-driven solutions.

Requirements

• Experience in operations, ideally in marketplace or platform environments.
• Strong project management skills, with attention to detail and operational execution.
• Proficiency in operational tools and systems such as Metabase, Zapier, Asana, and HubSpot.
• Exceptional communication and documentation skills, with a track record of stakeholder enablement.
• Familiarity with human data operations, product or data operations, participant recruitment, or managing global crowdsourcing/gig-economy platforms.
• Experience supporting AI/ML lifecycle projects, such as data labelling, annotation, or domain-specific task curation.

Culture & Benefits

• Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research.
• Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.