Staff Research Engineer (AI)

TL;DR

Staff Research Engineer (AI): Building and optimizing advanced conversational AI systems for enterprise customer experience with an accent on instruction tuning and information retrieval. Focus on designing and implementing state-of-the-art methods, fine-tuning and deploying LLMs, and building elegant solutions that scale to millions of users.

Location: Onsite in San Francisco

Salary: $300,000–$450,000 USD + Equity

Company

hirify.global is a leading conversational AI platform empowering brands to deliver concierge customer experience with AI agents, having raised over $200M from top VCs.

What you will do

• Develop models for customer support tasks that exceed the performance of closed-source models.
• Experiment with small open-source models to drive order-of-magnitude reductions in latency across channels.
• Break down ambiguous research ideas into clear, iterative milestones and roadmaps.
• Design and implement state-of-the-art methods for instruction tuning and information retrieval.
• Build AI systems that can perform previously impossible tasks or achieve unprecedented levels of performance.

Requirements

• 8+ years of experience in AI/ML engineering or research.
• Proven track record of working on AI/ML projects from concept to production.
• Experience fine-tuning and deploying LLMs in production environments.
• Prior experience working with multi-modal models.
• Strong engineering skills for writing bug-free machine learning code.

Culture & Benefits

• Medical, dental, and vision benefits.
• Flexible "take what you need" vacation policy.
• Daily lunches, dinners, and snacks provided in the office.
• Work in an in-office environment driven by a shared commitment to excellence and velocity.