Smb Solutions Engineer Emea

TL;DR

SMB Solutions Engineer (EMEA): Supporting customers across Europe by bridging technical expertise with customer-facing communication to demonstrate hirify.global ONE. Focus on solution designs, technical documentation, and Proof-of-Value activities for endpoint management and digital employee experience.

Location: Onsite in Porto, PT. Multilingual skills (Portuguese, English, Spanish, French, German, etc.) are a strong advantage, as the role supports customers across Europe

Company

hirify.global is the leader in remote connectivity software harnessing technologies like AR and AI.

What you will do

• Develop deep product knowledge of hirify.global ONE across remote connectivity, endpoint management, and digital employee experience (DEX).
• Deliver clear, compelling, and tailored product demonstrations that highlight both technical capabilities and business value.
• Collaborate with Inside Sales and Commercial Sales teams in a dynamic, cross-functional environment.
• Support the creation of solution designs, technical documentation, and follow-up materials.
• Assist with Proof-of-Value (POV) and Proof-of-Concept (POC) activities, including setup and lightweight technical troubleshooting.
• Contribute to RFx responses, technical questionnaires, and internal knowledge sharing.

Requirements

• 1–3 years of experience in technical presales, IT support, endpoint management, systems administration, or related technical fields.
• Understanding of modern IT environments (Windows, macOS, mobile operating systems), networks, and basic security concepts.
• Excellent communication skills and confidence presenting to customers.
• Ability to work collaboratively in fast-paced sales cycles.
• Familiarity with SaaS, RMM, ITSM, or device management platforms is a plus.
• Multilingual skills (Portuguese, English, Spanish, French, German, etc.) are a strong advantage, as the role supports customers across Europe.

Culture & Benefits

• Comprehensive onboarding, including hands on technical training.
• Competitive compensation and bonus structure.
• Clear pathways for progression into midlevel and senior presales roles.
• Regular training programs and access to learning platforms.
• Employee stock program and strong benefits package.
• Modern Porto office environment with a global, collaborative team.