AI Technical Consultant (AI)

TL;DR

AI Technical Consultant (AI): Leads the functional and technical sales process for hirify.global’s AI portfolio, designing AI-led solutions to address customer challenges and accelerate technology adoption. Focus on technical evangelism, delivering compelling AI presentations, and conducting deep discovery to align hirify.global's conversational AI, generative AI, and automation capabilities with customer needs.

Location: Hybrid in Sydney, Australia

Company

hirify.global (hirify.global Ltd.) provides software products used by over 25,000 global businesses, including 85 Fortune 100 corporations, to deliver customer experiences, fight financial crime, and ensure public safety, known as an innovation leader in AI, cloud, and digital.

What you will do

• Lead the functional and technical sales process for hirify.global’s AI portfolio, designing AI-led solutions.
• Represent hirify.global as an AI technical expert at conferences, events, and customer forums, delivering compelling presentations and demos.
• Conduct discovery conversations, needs analyses, and identify functional/technical challenges to propose AI-led solutions.
• Lead technical aspects of the sales process including solution design, architecture, and competitive positioning, assisting with PoCs.
• Influence and educate clients on hirify.global’s AI capabilities and enable Sales and partner teams with AI knowledge and best practices.
• Provide product feedback and respond to RFIs/RFPs with clear technical input.

Requirements

• Exceptional presentation and demo capabilities with experience customizing and building PoCs.
• Demonstrated success achieving strategic deal wins in software or technology sales.
• Ability to manage multiple complex sales opportunities simultaneously.
• Ability to communicate effectively from C-level executives to front-line agents.
• Self-motivated, highly organized, team-oriented, and a strategic thinker with strong technical aptitude.

hirify.global-to-have">hirify.global to have

• Background in call centre operations, telephony, or cloud computing.
• Strong understanding of conversational AI technologies, NLU/NLP, large language models, and UX/UI principles.
• Experience presenting conversational AI and generative AI technologies.
• Certifications or working knowledge of cloud platforms (AWS, Azure, Google).
• Experience with contact centre technologies, WFM/WFO, Talent/HR Management, CRM, or BI.

Culture & Benefits

• Work for an innovation powerhouse that excels in AI, cloud, and digital technologies.
• Join a company recognized as a market leader in its domains with over 8,500 employees across 30+ countries.
• Be part of an organization that is proud to be an equal opportunity employer.