Site Reliability Engineer

TL;DR

Site Reliability Engineer (AWS/Kubernetes): Ensuring the reliability, scalability, and performance of custom platforms running on AWS infrastructure and Kubernetes with an accent on Tier 3 issue resolution and proactive improvements to platform stability. Focus on implementing automation, tooling, and process improvements to prevent recurring issues and continuously enhance customer experience.

Location: Remote within Mexico

Company

hirify.global is a digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies.

What you will do

• Troubleshoot and resolve Tier 3 platform issues for AWS-based custom applications.
• Collaborate with engineering teams to prepare Operations for new releases and feature enhancements.
• Identify recurring issues and implement automation and tooling to prevent reoccurrence.
• Design and implement strategies to improve platform reliability, scalability, and performance.
• Participate in incident response, root cause analysis, and post-mortem reviews.
• Contribute to operational documentation, runbooks, and readiness plans.

Requirements

• Hands-on experience supporting and operating AWS cloud environments.
• Strong knowledge of Kubernetes and container orchestration concepts.
• Proficiency in Python or Go for automation and scripting.
• Experience with platform support, troubleshooting, and performance optimization.
• Familiarity with CI/CD pipelines, monitoring, and observability tools.
• Strong problem-solving abilities with an engineering-focused mindset.

Culture & Benefits

• hirify.global hires professionals based solely on their skills and qualifications, and does not discriminate.