Global Head Of Kyc Onboarding (Fintech)

TL;DR

Global Head of KYC Onboarding (Fintech): Leading the global client onboarding strategy, operations, and execution while balancing customer experience with regulatory compliance (KYC, KYB, AML/CFT). Focus on driving the Onboarding function's transformation, technology roadmap, performance, and risk control framework, ensuring scalable growth and competitive advantage.

Location: hirify.global London Office - Hybrid: 4 days in the office, 1 day working from home per week

Company

hirify.global is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions.

What you will do

• Define and own the 3-5 year global strategic vision for client onboarding, aligning with company goals and regulatory mandates.
• Develop and adapt a Global Standardised Operating Model for Onboarding, leveraging new technology to drive efficiency and scale.
• Drive strategic changes and innovation in the tech stack to support best-in-class automation and client experience.
• Maintain direct ownership of global operational KPIs, driving continuous improvements in service quality and efficiency.
• Ensure global consistency and fidelity to all KYC/AML/CFT standards and local regulatory requirements.
• Mentor, coach, and manage the team of Regional Heads of Onboarding and team leaders.

Requirements

• Minimum 10+ years in Operations, Client Onboarding, or Financial Crime/Compliance within a complex global financial services or high-growth fintech environment.
• At least 5+ years in a global or multi-regional leadership capacity, managing senior leaders and large, distributed operational teams.
• Expert-level knowledge of complex B2B/SME client onboarding, including global and cross-border jurisdictional variations in KYB, KYC, and AML/CFT requirements.
• Exceptional analytical and data literacy skills with experience in owning and driving strategy from client conversion funnels and risk metrics.
• Strong familiarity with global and local KYC/FinTech solutions and the ability to define a strategic technology roadmap.
• Proven ability to operate as a decisive, independent, and resourceful executive.

Culture & Benefits

• Competitive starting salary with an annual discretionary bonus.
• Dedicated mentorship and clear, accelerated career progression.
• Work in a collaborative environment where teamwork and personal growth are prioritized.
• Access competitive benefits tailored to your location, including health care and social benefits.
• Central office location with excellent transport links.