Senior Quality Assurance Manager (Ecommerce)

TL;DR

Senior Quality Assurance Manager (Ecommerce): Performing high-quality manual testing across client e-commerce projects and overseeing overall quality across diverse client implementations with an accent on comprehensive test management and ensuring optimal user experiences. Focus on developing tailored testing strategies, taking ownership of bug reports, and acting as a quality advocate within cross-functional teams.

Location: Hybrid working, with an option for onsite work in Hamburg or Berlin, Germany. Remote work is possible from anywhere in Europe.

Company

hirify.global, part of the ABOUT YOU Group, is a fast-growing enterprise commerce platform empowering leading B2C brands and retailers globally.

What you will do

• Perform high-quality manual testing across client e-commerce projects (Desktop, Mobile Web, Tablet), covering the complete customer journey.
• Collaborate closely with frontend developers and project teams to develop tailored testing strategies.
• Oversee quality across diverse client implementations, ensuring consistent excellence and optimal user experiences.
• Take ownership of bug reports and tickets from clients and internal stakeholders, prioritizing them based on business impact.
• Contribute to the development and evolution of the testing framework and automated testing strategy across client projects.
• Act as a quality advocate within cross-functional agency teams, promoting best practices and driving continuous improvement.

Requirements

• Minimum of 5 years of experience in quality assurance, testing, and debugging of frontend applications, preferably in agency or client-facing environments.
• Proficient in manual and automated testing techniques.
• Familiarity with project management and ticketing tools such as Jira and Confluence.
• Strong knowledge and experience with testing tools, particularly TestRail.
• Solid understanding of HTML, CSS, JavaScript, browser developer tools, and REST APIs.
• Experience working with agile methodologies in fast-paced agency environments.
• Excellent communication skills for working directly with high-profile clients.

Nice to have

• Experience with CI/CD pipelines (e.g., GitLab CI) and integrating automated tests into deployment workflows.
• Knowledge of web performance testing (e.g., Lighthouse, Web Vitals) and optimization for enterprise e-commerce.
• Familiarity with web accessibility (a11y) standards and testing.
• Experience testing headless commerce implementations and API integrations.

Culture & Benefits

• Hybrid working model with flexible hours.
• Exclusive employee discounts and free access to code.talks.
• Professional training and language courses.
• Company pension scheme.
• Dog-friendly office in a central location.
• Help in the relocation process.
• Fresh fruit, sports courses, and free drinks.