TL;DR
Senior Sportsbook Quality Analyst: Monitoring and ensuring the quality of sportsbook content including events, markets, odds, and streams with an accent on real-time issue detection and operational efficiency. Focus on incident management, competitor benchmarking, and mentoring junior analysts to improve team performance.
What you will do
- Monitor pre-match and live sportsbook content for accuracy and consistency.
- Detect and escalate issues in real time, supporting root cause analysis and prevention strategies.
- Document findings, participate in incident reviews, and refine processes.
- Benchmark sportsbook presentation against competitors.
- Train and guide junior analysts to improve team quality and performance.
- Take operational ownership of shift quality as senior on duty.
Requirements
- 3–5+ years of sportsbook QA experience.
- Exceptional attention to detail and fast decision-making under pressure.
- Strong understanding of sportsbook logic, markets, odds models, and operational flow.
- Ability to assess product from a customer perspective focusing on user experience.
- Effective communication and mentoring skills.
- Willingness to work flexible shifts including evenings, nights, and weekends.
Culture & Benefits
- 3 health days for well-being.
- 25 paid vacation days.
- $30 net monthly sports compensation.
- Top-notch medical insurance.
- Office snacks and corporate events.
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