Enterprise Account Manager (SaaS)

TL;DR

Enterprise Account Manager (SaaS): Manage and grow a portfolio of EMEA enterprise SaaS accounts focusing on upsell, cross-sell, and retention. Focus on strategic account management, stakeholder engagement up to C-suite, and applying value-selling frameworks.

Location: Hybrid work with office in Ghent, Belgium and 2–3 days WFH

Company

hirify.global is a Technology Asset Intelligence platform providing visibility and actionable insights across hardware, software, cloud, IoT, and OT for organizations worldwide.

What you will do

• Own and grow a defined portfolio of EMEA enterprise accounts with multi-level stakeholder engagement up to C-suite
• Drive expansion revenue through upsell and cross-sell while reducing churn and maximizing retention
• Apply SPICED value-selling framework to connect business pain to measurable outcomes
• Collaborate with Customer Acquisition, Product, Marketing, and Channel Sales teams to craft growth strategies
• Forecast accurately using Salesforce CRM and Gong insights
• Navigate enterprise procurement, legal, and security processes

Requirements

• Must have experience in Enterprise SaaS Account Management with proven upsell, cross-sell, and retention impact
• Proficiency in Salesforce CRM and Gong
• Strong negotiation, discovery, and business case development skills using SPICED/value selling
• Experience managing complex EMEA enterprise accounts including procurement, security, and legal
• Fluent English (B2+)

Nice to have

• Experience with consultative selling and strategic account planning
• Exposure to C-suite stakeholder engagement

Culture & Benefits

• Competitive salary with base and variable components
• Company car and fuel card
• Flexible hybrid work model with office in Ghent and remote days
• Extensive benefits package and career growth opportunities
• Regular company events and training including Winning by Design SPICED