Enterprise Account Manager (ecommerce)

TL;DR

Enterprise Account Manager (ecommerce): Managing and nurturing relationships with enterprise clients to drive revenue growth and ensure customer satisfaction with an accent on building long-term partnerships and account retention. Focus on identifying opportunities for increased product adoption and managing a portfolio of high-value accounts.

Location: Remote (US)

Company

hirify.global and Printify are pioneering production on-demand companies with a global customer base.

What you will do

• Manage a portfolio of enterprise accounts totaling $5M+ in annual revenue.
• Identify opportunities for increased revenue and product adoption.
• Serve as the main point of contact for client inquiries and escalations.
• Forecast and track key account metrics against revenue targets.
• Ensure client satisfaction and retention through effective relationship management.
• Drive new opportunities within franchise-based clients.

Requirements

• 10+ years of experience in B2B sales and account management.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Proficient in Microsoft Word, PowerPoint, and Excel.
• Experience with CRM systems (Salesforce) is a plus.
• Knowledge of print-on-demand industry preferred.