Senior Director, Services (SaaS)

TL;DR

Senior Director, Services (SaaS): Leading the post-sales customer journey across European and Australian markets with an accent on Professional Services, Managed Services, and Customer Success. Focus on defining regional services strategy, driving revenue growth, and ensuring implementation excellence.

Location: Barcelona

Company

hirify.global is a leader in travel and expense solutions, transforming how organizations manage corporate expenses, travel, and payments.

What you will do

• Define and execute the regional services strategy to deliver world-class customer experiences.
• Build, lead, and mentor a high-performing multi-country team.
• Manage the Professional Services P&L, driving revenue growth and efficiency.
• Expand and optimize Managed Services offerings.
• Ensure implementation excellence and scalable methodologies.
• Collaborate with global product, sales, and finance leaders.

Requirements

• 15+ years of experience in B2B software, preferably SaaS.
• Strong domain expertise in expense management and travel technologies.
• Demonstrated success in scaling services across various account types.
• Solid financial acumen with P&L management experience.
• Exceptional leadership and communication skills.