Sr Manager, Community Team (Gamedev)

TL;DR

Sr Manager, Community Team (Gamedev): Responsible for the daily operations of the internationally connected Community group that works within an integrated team on an assigned portfolio of games, overseeing, shaping, and managing the overall performance and development of the Community team. Focus on driving and optimizing player insight strategies and coaching and developing the team by assessing strengths and development needs.

Company

hirify.global's team members are bound by a common mission: enrich players’ lives with original and memorable gaming experiences.

What you will do

• Oversee the day-to-day management and operations of the Community team on an assigned portfolio of games.
• Implement global strategies, best practices, and initiatives to support the player community.
• Drive and improve content production practices, quality, and team Key Performance Indicators and objectives.
• Drive and optimize player insight strategies, feedback cycle practices, and relevant tools to guide decision making with Development, Publishing, and Community.
• Coach and develop the team by assessing strengths and development needs, giving timely feedback, and creating improvement and training plans.
• Develop and maintain relationships with partner teams in Community, Support, Publishing and Studios.

Requirements

• Intermediate experience in a community management supervisory role, minimum
• People management experience with a track record of leading diverse, distributed teams.
• Familiar with social media channels, live streams, and YouTube.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Fluency in French

Culture & Benefits

• Collaborative space that provides career advancement and a host of learning opportunities.
• Meaningful benefits centered on well-being.
• Committed to fostering a work environment that is inclusive and respectful of all differences.