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Customer Success Manager
50 000 - 55 000$
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Customer Success Manager: Sustaining and growing existing client business through research and collaboration with various teams. Focus on building positive relationships, managing account health, and identifying new business opportunities.
- Location: Los Angeles
- Salary: $50,000 - $55,000
Company
Empowering game creators with support and resources.
What you will do
- Serve as the main point of contact for client portfolios
- Manage client relationships for growth and sustainment
- Conduct quarterly health checks and make improvement recommendations
- Cross-sell and upsell new business opportunities
- Assist with various projects as needed
- Enhance department reputation through ownership of tasks
Requirements
- Bachelor’s Degree or equivalent experience
- 2+ years of progressive experience
- Ability to work in cross-functional teams
- Proficiency in Google Suite
- Strong communication and customer service skills
- Proficiency in English and Portuguese; Spanish preferred
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