Senior Operations Manager (Monetization Integrity)

TL;DR

Senior Operations Manager (Monetization Integrity): Develop and scale monetization integrity operations to mitigate product abuse while enabling business growth with an accent on fraud detection, process optimization, and enforcement automation. Focus on designing efficient workflows, analyzing large datasets, and driving operational improvements in a fast-paced environment.

What you will do

• Develop, maintain, and scale monetization integrity operations by designing efficient workflows that mitigate product abuse while enabling business growth.
• Monitor, identify, and investigate fraudulent or suspicious activity across the monetization ecosystem using data-driven insights and risk signals.
• Design and refine enforcement guidelines and automation opportunities to enhance review efficiency, accuracy, and consistency at scale.
• Identify and resolve edge cases with the agent team, providing feedback to product and policy stakeholders.
• Conduct analyses and report on trends, quality concerns, and process inefficiencies; develop and drive implementation of recommendations.

Requirements

• 5+ years of ehirify.globalperience in operations management, preferably within a tech or digital platform environment.
• Ability to develop highly efficient and effective processes independently.
• Strong research, analytical, investigative, and communication skills.
• Ehirify.globalperience working with large datasets and SQL to build dashboards and reports and complete analyses to drive operational improvements.
• Works well under pressure and is comfortable in a fast-paced, ever-changing environment.
• Operations engineering ehirify.globalperience is a plus.