TL;DR

Forward Deployed Engineer (SaaS): Working side-by-side with strategic customers to understand requirements, design solutions, configure the platform, and ensure successful deployments with an accent on technical discovery, data profiling, and integration co-building. Focus on diagnosing system, data, and workflow issues, acting as a technical advisor, and influencing product roadmap priorities based on customer needs.

Location: Must be based in the UAE

Salary: AED 404,030 - 495,855 (OTE)

Company

%hirify_global% is an autonomous sourcing platform leveraging AI and GenAI to revolutionize procurement for organizations, reducing cycle times and costs.

What you will do

Partner closely with customer business & technical teams to translate requirements into scalable solutions.
Lead technical discovery, solution design, configuration, data profiling, and data upload.
Co-build integrations, data pipelines, and workflows using APIs and available tools.
Troubleshoot deeply by diagnosing system, data, and workflow issues and driving resolution.
Serve as the technical advisor and trusted partner to customers throughout their lifecycle.
Collaborate with Product & Engineering to convey customer needs and influence roadmap priorities.

Requirements

5+ years in a technical customer-facing role (e.g., Solutions Engineer, Implementation Engineer).
Strong experience working with the platform, APIs, integrations, and data workflows.
Comfort reading/writing basic scripts (Python, TypeScript, SQL or similar).
Experience working with enterprise systems (ERP, procurement, middleware).
Excellent problem-solving skills and ability to translate technical concepts to non-technical audiences.
Proven track record working directly with enterprise customers and cross-functional teams.
Ability to travel to customer sites across the region when needed.
Must be based in the UAE.

Nice to have

Experience in procurement, supply chain, or enterprise SaaS.
Prior experience in a startup or fast-paced scaling environment.
Background working in or supporting customers in the Middle East region.
Arabic language skills.

Culture & Benefits

Committed to fostering an environment of innovation, collaboration, and career advancement.
Opportunity to revolutionize the future of procurement.
Work for a company recognized with awards by Gartner and IDC.
Backed by strategic investors like Notable Capital and Insight Partners.

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