Middle Manual QA Engineer

TL;DR

Middle Manual QA Engineer: Investigating and resolving complex customer issues to maintain the Casino Platform’s stability and performance with an accent on proactive problem prevention through analysis, automation, and process improvements. Focus on troubleshooting high-load, security-focused environments and continuous knowledge sharing within the team.

Location: Remote (Global)

Company

hirify.global is an international technology company specializing in iGaming, fintech, and martech, founded in 2009 with over 2,000 employees, 4 offices worldwide, and 9 proprietary products used by 1,200+ brands.

What you will do

• Work with the development team to investigate and resolve customer issues, focusing on preventing them in the future.
• Prepare testing documentation.
• Troubleshoot complex customer issues and provide solutions that meet customer expectations and SLAs.
• Continuously improve your knowledge of testing methodologies, technologies, and tools, and share your learnings and best practices with the team.
• Contribute to developing our fast-growing team with ambitious goals.

Requirements

• 3+ years of experience in web and backend testing.
• Solid understanding of QA processes and testing methodologies.
• Experience with logging (Kibana) and monitoring systems (Sentry, Datadog).
• Strong understanding of database concepts and ability to write complex SQL.
• Proficient in testing APIs using tools like Postman and comfortable working with RESTful API.
• Fluent in the Russian language.
• Solid Linux & Bash fundamentals; proficiency with Git.
• Experience with message brokers (Kafka).

Nice to have

• Understanding of microservices architecture and containerised environments (Kubernetes).
• Familiarity with CI/CD pipelines (GitLab CI, Jenkins).
• Experience interacting with product/business stakeholders or clients.
• English level: Intermediate and higher.

Culture & Benefits

• Comprehensive Mental Health Programme.
• Private insurance (depending on contract type).
• Paid gym memberships.
• Free English lessons (online).
• +1 day off per calendar year.
• Referral program rewards.
• Upskilling, internal workshops, and participation in professional conferences and corporate events.