Customer AI Architect (AI/LLMs)

TL;DR

Customer AI Architect (AI/LLMs): Partnering with enterprise customers to identify strategic AI use cases and architecting/implementing AI-powered solutions leveraging hirify.global's platform and LLMs. Focus on translating complex needs into high-impact applications, driving product adoption, and influencing the product roadmap.

Location: This is a hybrid role based out of our San Francisco or New York City hubs, or remote within the US.

Compensation: $130,200 - $183,000

Company

hirify.global is a leading enterprise generative AI platform that helps organizations orchestrate AI-powered work to expand human capacity.

What you will do

• Partner deeply with enterprise customers to identify strategic AI use cases and own end-to-end implementation of tailored solutions.
• Architect and deliver custom applications, templates, and integrations leveraging hirify.global's platform, APIs, and Knowledge Graph capabilities.
• Translate intricate technical concepts into clear, prescriptive solution recommendations for customers.
• Collaborate with internal Product and Engineering teams, providing crucial customer feedback to influence the product roadmap.
• Drive down customer time-to-value by developing scalable processes, robust documentation, and efficient workflows.
• Champion the successful adoption and expansion of hirify.global's AI solutions within customer accounts.

Requirements

• Over 5 years of hands-on experience in technical SaaS roles, with at least 3 years in solutions architecture, technical consulting, or technical account management.
• Deep technical fluency in Python and extensive experience leveraging APIs, especially in designing sophisticated prompts for AI applications.
• Proven track record of architecting and delivering complex technical solutions for Fortune 500 enterprises.
• Exceptional communication and executive presence, capable of simplifying complex AI concepts for diverse audiences.
• A true builder's mindset with a passion for emerging technologies and generative AI.
• A relentless drive to connect with customers, challenge the status quo, and own successful outcomes for strategic accounts.

Culture & Benefits

• Generous PTO and company holidays.
• Medical, dental, and vision coverage for you and your family.
• Paid parental leave for all parents (12 weeks) and fertility/family planning support.
• Health savings account for eligible plans with company contribution.
• Annual work-life stipends for wellness, learning, and development.
• Company-wide and team off-sites.
• Competitive compensation, company stock options, and 401k.