GreyMatter Specialist

TL;DR

GreyMatter Specialist: Resolving customer challenges by combining threat detection, engineering, and incident response for an AI cybersecurity platform with an accent on advanced investigations, alert tuning, and log source integration. Focus on troubleshooting technical issues, deploying detection rules, and providing security recommendations to enterprise customers.

Location: Onsite in Dublin

Company

hirify.global is one of the largest and fastest-growing AI cybersecurity companies, providing an Agentic AI security operations platform, GreyMatter, to detect and respond to cyber threats.

What you will do

• Act as a trusted technical advisor, resolving customer challenges from start to finish.
• Conduct advanced investigations, including Tier 3 incidents and ad-hoc threat hunts.
• Triage and fine-tune security alerts, Digital Risk Protection (DRP) alerts, and engineering health alerts.
• Integrate and configure log sources for existing customers and troubleshoot data parsing/ingestion issues.
• Deploy and fine-tune detection rules using GreyMatter Detect.
• Communicate effectively with customers regarding engineering and Incident Response (IR) escalations.

Requirements

• Bachelor's degree in a related field.
• Understanding of cybersecurity and IT disciplines including networking, operating systems, authentication protocols, general enterprise network architecture, and security incident response.
• Knowledge of TCP/IP Protocols, network analysis, and network/security applications.
• Basic knowledge of Linux/Unix operating systems.
• Excellent verbal and written communication skills in English.
• Must demonstrate great attitude, energy, and effort; be adaptable, focused, accountable, and helpful.

Nice to have

• Certifications such as Network+, Security+, CySA+.
• 1-3 years' experience as a Security/Network Administrator or equivalent knowledge.
• Prior SIEM experience and/or administration.
• Hands-on experience with parsing data, log formats, regular expressions.
• Scripting experience (bash, PowerShell, python).
• Multiple OS experience (mac, windows).
• Knowledge of various security methodologies and processes, and technical security solutions (SIEM, IDS/IPS, Firewall Solutions, Offensive Security tools).

Culture & Benefits

• Generous Paid Time Off plan.
• Competitive compensation plans and tuition/certification reimbursement.
• Employer supplemented medical, dental, and vision coverage.
• In-depth technical and leadership training to assist with career advancement, complemented by ongoing mindset coaching.
• Additional mental and physical wellness benefits.
• Mentorship and hands-on experiences while working alongside world-class teammates.