Senior Data Analyst (Data Science)

TL;DR

Senior Data Analyst (Data Science): Leading data analysis, predictive insights, and operational support for customer success, with an accent on building statistical and machine learning models for churn reduction and revenue growth. Focus on uncovering patterns, translating findings into actionable recommendations, and supporting strategic decision-making with data.

Location: Hybrid in Israel

Company

hirify.global is the Image and Video API platform providing powerful tools for faster websites and breakthrough creativity, aiming to be the visual layer of the web.

What you will do

• Lead data analysis, predictive insights, and operational support for a growing Customer Success team.
• Deliver actionable analyses and insights across key Enterprise Customer Success OKRs and initiatives, leading 2-3 strategic projects quarterly (e.g., churn analysis, expansion-likelihood modeling, behavior clustering).
• Build, test, and maintain predictive and statistical data models to identify risk, quantify revenue opportunities, and prioritize Customer Success actions at scale.
• Support the creation of dashboards with the BI team to track customer health, renewal risk, and engagement impact across enterprise accounts.
• Design and analyze growth and expansion experiments to identify and scale opportunities for product adoption and usage expansion.
• Drive cross-functional collaboration with Product, Sales, and Marketing to ensure alignment on customer insights and opportunity areas.

Requirements

• 3-5 years of experience in a data analyst, data science, or insights role, ideally within a Customer Success, Revenue Operations, or Product Analytics function in a SaaS environment.
• Strong analytical and quantitative skills with a demonstrated ability to translate complex data into clear business recommendations.
• Proven expertise in SQL, Python, data modeling, and visualization tools, including building datasets for consumption at scale.
• Experience working cross-functionally to support executive reporting, churn prevention, and revenue insights.
• Familiarity with Customer Success metrics and workflows (e.g., NRR, CSAT, NPS, CLTV).
• Excellent written and spoken English.

Culture & Benefits

• Globally distributed team across North America, EMEA, and Asia-Pacific, united by a commitment to building smart, scalable technology.
• Culture rooted in humility, curiosity, and collaboration, emphasizing healthy growth and meaningful value.
• Robust vacation & wellness policy.
• Annual development stipend.
• Catered lunches or a food stipend.